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Job Description

 

Provide quality service for our University partners through outreach efforts to
prospective students. This goal-oriented individual will assist inquiries and obtain
information to direct them to the appropriate program. This position is part-time
and will consist of weekend and evening hours.

 

Minimum Education & Experience

 

• High School Diploma

• Some college preferred

• Customer service experience preferred

 

Primary Responsibilities/Essential Job Functions

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• Provide outstanding customer service to prospective students through quality engagement.

• Develop and maintain rapport with individuals who are interested in a degree program.

• Consult with prospective students to determine each individual’s fit for the program.

• Build profile for perspective student.

• Other duties as assigned.

 

Skills/Qualifications

 

• Outstanding verbal and written communication skills with experience in customer service and/or sales.

•  Ability to work independently with minimal supervision.

• Detail-oriented, with the ability to multitask in a dynamic, fast-paced environment using multiple databases and software.

•  Strong emotional intelligence with the ability to interact and develop relationships with a broad range of individuals.

• Proficiency in Microsoft Word, Excel, and Outlook.

 

Work Environment/ Physical Requirements

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General office conditions. Must have the ability to utilize multiple databases and software required to complete tasks. Must be able to sit for long periods of time at a computer workstation.